Shipping & Policies
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- North America : 3 - 5 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept exchanges and cancellations
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Custom and personalized orders
We offer exchanges on any Native American flute we sell. we do encourage you to call us before purchase to have a 'live play" of the flute We are able to send a sound bite to out of country orders. USA orders it takes about 30-45 minutes to make a sound bite up so to keep prices as low as I can we play them live for you any.
For month of December we extend the exchange till December 30th. Other times of year we offer a 7 day exchange
other product may also be exchanged with a credit as well.
We try to give accurate descriptions and at times
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